FAQs

Ordering

How long will my order take to process?

Once you place your order, please allow approximately 2-3 business day for fulfillment. Expected delivery within 4-7 business days after fulfillment confirmation. Expedited orders must be placed by 10am CT to ship the same day, and will be delivered in 2 business days after fulfillment confirmation. We do not deliver on Saturdays

Can I cancel my order with you after I've placed it?

When you place an order on nemah.com, we begin processing the order immediately to make sure you can enjoy your nemah products as quickly as possible. Unfortunately, we're unable to cancel or change an order once it's submitted.

What payment methods can I use to pay for my order?

We currently accept Visa, MasterCard, American Express, Discover Card

How can I send my order as a gift?

If you want to send something to someone as a gift then you can use their address as the shipping address for your order.

Is your packaging Recyclable?

We are trying hard to do our part to make the least impact on the environment as possible. We use minimalist packaging, and our inner and outer packaging is 100% recyclable. Our shipping boxes are FSC (Forestry Stewardship Certified) and we are constantly working towards zero waste.

What are your shipping options?

We ship to The United States, Canada, United Kingdom, Europe, and Mexico. We offer standard ground shipping + express options within the contiguous US and offer FREE SHIPPING on orders over $100 within the US.

Products

Are these products just for pregnancy? Can anyone use either product?

Anyone can use these products, for any kind of stretch mark or any scars.

Do you have to have Stretch Marks to use the Revitalizing Stretch Mark Cream?

No, our formula is specifically designed to target the mechanism in thje formation of Stretch Marks to prevent them from occurring.

How many uses are in a tube?

Our Revitalizing Stretch Mark Cream contains 3.5 oz of our proprietary formula. We typically say this should last 3-6 months of continuous use, depending on how much area of skin it is being used on

Can you use these products while breastfeeding?

Yes! Our products are pregnancy + breastfeeding safe. We take pride in the fact that our products are natural and free of harmful chemicals.

What is the difference between Stretch Mark Cream and our Scar Treatment?

  • A stretch mark is a type of scar that happens when your skin either stretches or shrinks in a short period of time. This will cause the collagen and elastin in your skin to rupture. Our Stretch Mark cream targets those mechanisms that form the stretch marks and helps promote regeneration.
  • Our Scar Cream is designed to help improve the skin texture and appearance of scars while simultaneously strengthening the skin barrier.

Do you test on animals?

No, Nēmah is a cruelty-free, vegan skincare and wellness brand. Our formulas are not tested on animals and we are proud to be Leaping Bunny certified globally.

Are your products clean and safe for pregnancy and postpartum?

With so many claims of ‘clean’ and ‘natural’, it’s difficult to determine which products are actually natural and safe to use during pregnancy and on their family, since there is no official standard. Each and every Nemah product is hypoallergenic and clinically tested for safety and efficacy, dermatologist tested and approved. We are committed to going beyond what is required in the U.S. and have worked to eliminate all ‘dirty’ ingredients from our formulas, banning over 3,000 potentially harmful ingredients. Our products are natural and free of harmful toxins that are often found in other skincare products including GMOs, parabens, sulfates, phthalates, mineral oil and synthetic fragrance

Are your products organic?

Our products are not certified organic, rather, we choose ingredients that have been proven safe for consumers and the environment. We look at the ingredients we use holistically, making sure to choose those that are sustainable and not from endangered sources, and we always make sure that they aren’t on our blacklist.

Is your packaging Recyclable?

We are trying hard to do our part to make the least impact on the environment as possible. We use minimalist packaging, and our inner and outer packaging is 100% recyclable. Our shipping boxes are FSC (Forestry Stewardship Certified) and we are constantly working towards zero waste.