Shipping policy

Shipping and Methods
We offer free Economy shipping for orders over $75 to the 48 contiguous states in the United States, Shipping costs are calculated at Checkout. Estimated delivery dates are calculated at checkout.

We currently offer international shipping to Canada, United Kingdom, Europe, Mexico and Australia. International Standard shipping costs are calculated at Checkout.

International Shipping

Do you ship internationally?

International shipping is currently available to Europe, United Kingdom, Canada, Australia and Mexico. Shipping rates for international orders will be calculated at checkout.

Who handles your international shipping?

We ship all our international orders with Global-e, our trusted third-party international shipping partner. Global-e has a number of shipping partners around the world that handle your local delivery and ensure your package arrives safely and quickly.

Do I have to pay duties and taxes?

To create a better delivery experience for you, we ship all international orders Delivered Duty Paid (DDP). By shipping DDP, duties and taxes are collected directly at checkout so that your package is not stopped and held by customs.

Please note that duties and taxes assessed by customs vary by country and product.

How can I track my package?

Once your order has been fulfilled, you will receive an email from us with your tracking information. You can track the progress of your order directly on your Nemah tracking page.

When will I receive my order?

We want you to receive your order as fast as possible!

International orders are typically delivered within 8 -14 business days once the order has been fulfilled. Once your order has been fulfilled, the estimated delivery date will be shown on your tracking page.

My package seems to have stopped moving.

If your package stops moving at any point, do not fret! It is still on its way to you and is likely just clearing customs. Occasionally, there may be delays due to customs or weather events. If this happens, your tracking page will be updated with the latest shipping status.

At any time, if you have a shipping related question you can reach out via your tracking page (‘Need Help’ button) or via email at help@nemah.com.

Order Tracking

When you place an order on nemah.com, we'll email you an order confirmation within 2-3 business days, where you'll be given a link to track the progress of your shipment. If you have any questions about your order, feel free to reach us at info@nemah.com with your order number in the subject of your email. Orders placed after 11am CT will begin processing the following business day.

Business Days and Holidays

Our warehouse ships Monday through Friday and is closed for United States federal holidays. If you place your order on a holiday or weekend, we will begin processing your order on the following business day.